Prior to travelling, an increasing number of guests is looking for information on portals and reading the relevant reviews before making an informed choice with regard to the final booking decision.  

According to a study of the „Cornell´s Center for Hospitality Research“ it is possible to make effective use of this development: hotels with an increased review rating were able to increase their prices by up to 11.2 percent, with the same capacity utilisation.  

An improvement regarding the online reputation also resulted in an increase of the average daily rates, the average capacity utilisation and the RevPAR.

Benefit from direct communication with your guests and get to know new target groups. The hotel rating tool from HotelOfficeSolutions provides you with an intelligent software, which enables you to analyse these comments. 

In addition, the tool enables a proactive survey of guests, as well as the automatic evaluation. Furthermore there is a comparison with direct competitors, as well as a semantic analysis of the reviews and a social media monitor.

Your benefits at a glance:

• More turnover
• Stronger online presence
• Increased guest satisfaction
• Saving of time

General functions / Services HotelOfficeSolutions:

• Monthly provision costs
• Daily editing
• Active response
• One-off training